Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop ?
  • For a purchase of items more that 2,500 AED, the delivery shall be provided free of charge within the Emirate of Dubai only.
  • For orders less than 2,800 the delivery charges shall be fixed at AED 100.
  • All the orders outside the Emirate of Dubai regardless of their value shall be charged as follows:
    • Within the Emirate of Sharjah: AED 200
    • Within the Emirates of Abu Dhabi, Fujairah, Ras Al Khaimah, Al Ain and Umm al Quwain: AED 450
Which payment methods are accepted in the Online Shop ?

We accept payments online using Visa and MasterCard credit/debit card in AED

How long will delivery take?

Delivery times may vary based on national Holidays, shipping location or method of shipping for certain items and could take up to 2-3 Business days for delivery.

How secure is shopping in the Online Shop? Is my data protected?

All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.

What exactly happens after ordering?

After Ordering, Payment verification will done and order will be submitted for Processing of Delivery

Send us an email

Al – Warsan 3, Dubai, UAE

We’re open Monday – Sunday,

10.00 Am – 10.00 Pm