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Frequently Asked Questions

  • For purchases above AED 49; the delivery will be provided absolutely free of charge within the Emirate of Dubai.
  • We are currently only delivering in Dubai, we are preparing to expand to all the Emirates very soon.

We accept online payments using Visa and MasterCard credit/debit cards in AED. We also accept cash and card on delivery for your convenience.

Dubai: Same day, next day, or the day after.

Rarely delivery times may vary based on national holidays, shipping location or method of shipping,

Gardensouq believes security is the top priority. We carefully use industry best practices such as encrypting all webpages by deploying the Transport Layer Security (TLS) cryptographic encryption protocol across all webpages. TLS secures all communications and data between servers and web browsers, providing data integrity and privacy to all users. With other practices that can’t be mentioned here for security reasons, we ensure that all our customer interaction and data is very secure and private.

After placing an order, we will schedule a delivery for your order ASAP, and notify you about the delivery schedule to get your approval, and make any adjustments that you would like.

Yes! You can easily place an order through our WhatsApp.

You can also customize your order and schedule your deliveries.

Our Hours


We are open online 24/7 everyday,

Customer Care center is open

from 8:00 am to 10:00 pm everyday.

Our Location

Savannah So Beautiful, Al Warsan 3, Dubai, UAE

Call us on

1) Mobile : +971 52 203 6798

Landline: +971 45 477372

Email us

General Info:

[email protected]

Customer Feedback:

[email protected]

Customer Complaints:

[email protected]

Business to Business:

[email protected]

For Quotations:

[email protected]

Our Store Location

Savannah So Beautiful LLC, Al Warsan 3, Dubai, UAE.

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